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Get in touch

Talk to the bench.

Configuration advice, sizing, engraving, parts for a home build, or an order you want to change — this all lands in the same inbox.

Send an enquiry

We reply within one working day, Monday to Friday. If you are asking about an existing order, include the order number so we can pull it up.

Workshop

Unit 4, 128 City RoadLondon EC1V 2NX, United Kingdom
[email protected]Answered by the bench, not a queue
Mon–Fri, 09:00–17:30 GMTClosed on UK bank holidays

Before you write

Build times5–7 working days, plus shipping — not counting weekends
SizingGive your wrist measurement in cm and we size the bracelet free
Not sure what to pick?Tell us the watch you already wear and why, and we will suggest a combination

Workshop visits

By appointment only, Tuesday and Thursday afternoons. Email to book — we can show you the parts before you commit.

Quick answers

Might already be here

How long until my watch ships?

5–7 working days to dispatch, then tracked delivery. UK is usually next day after dispatch; EU 3–5 days; rest of world 5–9 days.

Can I order just a dial or a strap?

Yes. Email the configuration and we will quote parts separately — this is common for people building at home.

Do you engrave case backs?

Yes, up to 40 characters in a single line, £25. Add it in the order notes and we will confirm the layout before engraving.